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A small family business, doing this since the early eighties.

Forty years on the tools, a couple of trusted hands on every job, and Mick still answering his own phone. This is the story behind WHO Pools and Excavations.

1985 the year Mick installed his first pool — and the standard has not budged since

Our story

Built on a handshake, kept honest by every backyard since.

Mick started out as a young excavator, digging pool holes for other builders around the Hawkesbury. After enough jobs where the install didn't match the dig, he picked up the rest of the trade and started building pools himself — properly, end to end, with the same hands.

Forty years on, the model hasn't really changed. A small crew. Direct line to the boss. Honest quotes you can actually read. And only one product — premium Masterbuilt and Harvest fibreglass pools — because doing one thing well beats doing five things passably.

Same family-owned business since the eighties
Every quote is written by Mick after a site visit, not a salesperson
One crew end-to-end: no juggling tradies, no surprise sub-quotes

Talk to Mick about your yard

40+

Years in the trade

100s

Pools installed across Sydney

5.0

Google review rating

Lifetime

Structural shell warranty

Meet the crew

A small, hands-on team — no middle layer.

When you ring us, you get the same people who'll be in your yard. That's it.

Mick Broadhead, owner and director of WHO Pools and Excavations, on site with the crew

Founder & lead builder

Meet Mick

Owner-operator since the early eighties. Does the site inspection, writes every quote, runs the crew, and answers his own phone. If a question needs an honest answer about your block, Mick is the one to ask.

Our small WHO Pools crew on a recent install

The crew

The trusted hands

A small, regular team that has been together for years — not a rotating cast of subcontractors. Excavation, plumbing, fitting and finish, all done by the same people every time.

The office side of WHO Pools and Excavations

Office & admin

The home base

Quotes, council paperwork, scheduling and follow-ups — handled by the same person every time so you never have to repeat yourself. Email replies inside one business day.

The way we work

Three things we have never been willing to cut corners on.

Honest, upfront quotes

Quotes are detailed, in writing, and Mick walks you through every line. The price you sign is the price you pay — no creeping add-ons, no end-of-job surprises.

End-to-end, in-house

Excavation, plumbing, filtration, lights, backfill, concrete, tiling, fencing and council approvals — all done by our crew. One quote, one contract, one point of accountability.

Direct line to Mick

You get Mick's mobile from day one and he answers it. No call-centre triage, no project-manager middle layer — just straight answers from the person actually building your pool.

A few we have just finished

Behind every pool is a small crew on a real backyard.

Have a flick through some recent installs and the day-to-day of the job — and if you'd like more, the rest live on our Instagram.

7 m Heritage Whitehaven we recently installed

A WHO Pools crew member working on a fresh pool install

Follow along

@whopoolsandexcavations

See the full portfolio

Licences & warranties

Paperwork is boring — but it is what backs a forty-year handshake reputation.

NSW Builders Lic. 226359C
Lifetime structural shell warranty
Public liability & works insurance
Council & certifier compliance

Local roots

Built on local backyards — and proud to give a bit back.

We have lived and worked out of Londonderry for decades. You'll see our gear on local job sites and our name on the kids' jerseys at the footy. Supporting the people who supported us from the very first quote.

If you spot us at a sausage sizzle or training run, come say hi.

Cambridge Park FC

Long-standing club sponsor for our local junior football side.

NSW SES

Supporting our local volunteer State Emergency Service unit.

Locally based

Home base in Londonderry NSW 2753 — never more than a short drive away.

Family run

One family. One reputation. Three generations behind the business.

One of our crew on site at a recent fibreglass pool install in Londonderry

On site, Londonderry NSW

Great experience with WHO Pools from start to finish. Mick and Will were excellent to deal with — knowledgeable, practical and clearly very experienced. I came in with some big ideas that weren't always practical, and they gave clear, honest advice focused on what would work best for the site, the budget, and the long-term outcome. Joanne was fantastic too — always on top of the details. Highly recommended.

Ben McGuffog · 6 months ago

Google review · Local Guide

Read on Google

Ready when you are

A family-owned crew. Forty years on the tools. Your pool, properly done.

Free, no-pressure quote with Mick. Have a swim in time for next summer.

Get my free quote Call Mick direct